Good luck - hope they send you a replacement disc. Just for info - the replacement discs are sent from Hoylake on The Wirral (near Merseyside). Stevehoffman Pink Floyd DSOTM Immersion Blu Ray Failure There is a long thread discussing this on the Steve Hoffman forums. The disc is mailed in a plain square cardboard sleeve so keep an eye on your post: You don't want to scoop it up with junk mail and throw it in the recycling bin - like my other half nearly did! I emailed them in early Jan 2021 and the disc arrived towards the end of Feb. It may take 6 to 8 weeks before you receive the disc. By all accounts, this worked for other peeps. and reply to them with the photo attached. If you do not have proof, take a photo of yourself holding the DSOTM Immersion boxset and looking glum. You should receive an auto-reply asking you for proof of purchase. Subject: Pink Floyd Immersion Box Dark Side Faulty Blu-ray You can claim a free replacement disc by sending an email to: The result is these blu ray discs becoming unplayable after a few years. This is due to a manufacturing defect with the blu ray discs pressed for the EU version of this set. You might be in luck - there is a free replacement program for DSOTM Immersion blu ray discs.
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